Oliver’s Wins Best Customer Experience at QSR Media Awards 2026
Congratulations, Oliver’s. On 12 October 2026, at the QSR Media Conference & Awards in Australia, Oliver’s Real Food was named winner of Best Customer Experience. It’s a category that sits right at the heart of quick service, and it’s an incredible win for the whole Oliver’s team. The recognition comes a year after Oliver’s won […]
Guests Don’t Order Like Your Menu Spreadsheet
Guests don’t order like a menu spreadsheet. Why some
drive-thru Voice AI fails on customisation, and how to measure misses that matter.
Is the AI you are talking to Conversational or Scripted?
Robotic AI? Discover conversational vs. command-driven Voice AI. Sodaclick’s AI boosts QSR drive-thru accuracy, speed & satisfaction.
How To Help Your Kiosks Meet EAA 2025 Compliance with Conversational Voice AI
The European Accessibility Act (EAA) is now in force and if you operate self-service kiosks or digital solutions in the EU, compliance isn’t optional. Discover how Conversational Voice AI can help your kiosks meet accessibility standards, enhance user experience, and expand your customer base. Learn why accessibility is no longer a “nice-to-have” but a strategic business advantage.
Drive – Thru Dynamics: The Rise and Challenges of 24-Hour Drive-Thrus
24 hour drive-thrus in remote locations are convenient for customers but staffing is a challenge. Are mobile ordering apps & Voice AI assistants the solution?
Drive-Thru Dynamics: The Struggle to Attract & Retain Staff
Looking at the the current labour challenges faced by the drive thru industry and discussing how Voice AI can help solve this common problem to improve overall speed of service and customer satisfaction.
Drive-Thru Dynamics: The surge and struggles in 2023
The drive-thru industry is seeing a phenomenal growth, but not without challenges. From staffing to environmental concerns this article gives a brief outline.
Digital Signage Content Updates Made Easy With Sodaclick!
Modern digital signage displays can overcome the problems of static displays, by utilising content platforms such as Sodaclick which allow real time updates to be made through a ‘Quick Edit’ function.
Ensuring Kiosk Accessibility is a Matter of Inclusivity
Learn how Voice AI can make kiosks more inclusive to those with visual impairments or physical hand mobility impairments where touch is difficult & frustrating.
How is Digital Signage, Vision, and Voice AI Revolutionising the EV Charging Experience?
Learn how dynamic content, Voice & Vision AI is taking EV charging to the next level by improving the overall charging experience & solving common pain points.